Efficiency Promised, Efficiency Deferred: The Upgrade Treadmill Your Communications Vendor Built for Profit
Every major platform release arrives with promises of leaner operations, reduced overhead, and measurable energy savings. Yet once the migration dust settles, most enterprises find themselves spending more—not less—than they did before. This article examines whether communications vendor upgrade cycles are genuine advancements or carefully engineered mechanisms designed to sustain recurring revenue at the client's expense.