Platform Inertia Has a Price Tag: The Full Energy and Financial Cost of Staying with the Wrong Vendor
Enterprise communications vendors engineer exit barriers that reach far beyond termination fees—embedding infrastructure dependencies, data migration burdens, and retraining cycles that quietly inflate both your balance sheet and your carbon footprint. Before your organization signs another multi-year contract, understanding the true cost of switching—and the compounding cost of not switching—is no longer optional. This analysis provides the framework your CFO and sustainability team both need.